IS Atlas
최신
동향
저자
도구
Author
Ger Koole
Vrije Universiteit Amsterdam
2020
ORCID
0000-0003-1776-8369
홈페이지
research.vu.nl/en/persons/ger-koole/
정보 수정·삭제 요청
4
논문
67
피인용 합
2008
첫 논문
2020
최근 논문
01
저널·주제·방법
저널
MSOM
3
MS
1
주제
대기열 가격과 운영
2
대기행렬 시스템
1
02
소속·공저
2010
2015
2020
소속
Vrije Universiteit Amsterdam
2012–2020 · 3편
불러오는 중…
03
논문
4편
Should We Wait Before Outsourcing? Analysis of a Revenue-Generating Blended Contact Center
msom
· 2020 · 인용 14 · Advanced Queuing Theory Analysis
Dynamic Call Center Routing Policies Using Call Waiting and Agent Idle Times
msom
· 2014 · 인용 30 · Advanced Queuing Theory Analysis
Service-Level Variability of Inbound Call Centers
msom
· 2012 · 인용 16 · Advanced Queuing Theory Analysis
Introduction to the Special Issue on Call Center Management
ms
· 2008 · 인용 7 · Advanced Queuing Theory Analysis
