CK

Author

C. Bruce Kavan

University of North Florida 1998

공저 그룹: Kraemer · Watson 그룹

정보 수정·삭제 요청

3

논문

2,316

피인용 합

1995

첫 논문

1998

최근 논문

01저널·주제·방법

저널

MISQ3

주제

정보시스템 성과 측정 3

02소속·공저

1995

소속

University of North Florida1998 · 1편

불러오는 중…

03논문

3편

Measuring Information Systems Service Quality: Lessons From Two Longitudinal Case Studies
misq · 1998 · 인용 279 · Customer Service Quality and Loyalty
Measuring Information Systems Service Quality: Concerns for a Complete Canvas
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Service Quality: A Measure of Information Systems Effectiveness
misq · 1995 · 인용 1,761 · Customer Service Quality and Loyalty