01이 칸의 논문
02같은 주제, 다른 방법
- EXPRESS: Waiting Time Externality Awareness in Socially Responsible Queueing
- Early birds versus last-minute arrivals: Empirical evidence and theoretical analysis of arrival time queueing game
- Joint Admission and Aggregate Service Rate Control of an Unobservable Queue
- Order Ahead for Pickup: Promise or Peril?
- Delay Information Sharing in Two-Sided On-Demand Platforms
- Service Systems with On-Demand and Reserved Servers
- Behavior-Based Pricing and Delay Commitment in Congestion-Prone Systems
- The congestion vortex: Empirical evidence of the adverse effects of delay on workload in court systems
- Customer Service Operations: A Gatekeeper Framework
- Managing Flexible Capacity in Service Systems with Worker Shortages