Conceptual Perspectives on Key Factors in DSS Development: A Systems Approach

:It is a mistake to categorize decision support systems (dss) as just another recent variant of traditional computer-based information systems. While traditional computer-based information systems are oriented toward performing structured processing tasks and producing regular reports, dss have the purpose of supporting nonroutine activities and evolving in response to user learning. Thus a different subset of factors should be considered when developing a decision support system. This paper proposes and defines a conceptual model of dss development whose origins are based on an open systems approach and whose components capture technical, behavioral, and organizational aspects of the development process.

• 저널Journal of Management Information Systems · 2(1) · 18–32
• 토픽Complex Systems and Decision Making · Management Science and Operations Research
• DOI10.1080/07421222.1985.11517721
• 저자TaeSik Ahn, Gary Grudnitski