Observations & Opinions—Will Management Be Automated By 1975

So, will management be automated by 1975? To the extent that automation means systems planning (and it does) the answer is yes. To the extent that automation means the utilization through investment of the latest machines to help do the required wok (and it does) the answer is yes. To the extent that automation means flexible and fast reaction to customer needs (and it does) the answer is yes. To the extent that automation means the utilization of mathematical techniques beyond that of simple arithmetic (and it does) the answer is yes. To the extent that automation means that all decisions can be made in advance; that people are not the most important ingredient in a business; that business judgment, skill and entrepreneurship are not needed (and it does not mean these things), management will not be automated by 1975 or ever.

• 저널Management Science · 14(11) · 720–726
• 토픽Complex Systems and Decision Making · Management Science and Operations Research
• DOI10.1287/mnsc.14.11.720
• 저자L. T. Rader