Two Experiments on Bias and Conflict in Organizational Estimation

In recent years there has been increased interest in the effects of internal communication on decision processes. A number of hypotheses relating the bias in information to the final decision have been proposed. In this paper we discuss two laboratory experiments which were designed to test two such hypotheses. The first experiment tests the hypothesis that cost and sales estimations are made with the implicit assumption that a biased pay-off structure exists. The second experiment tests explicitly the effects of biased and unbiased pay-off structures on estimation within an organization. An analysis of the data for the two experiments is made and some implications for further research are drawn from the results.

• 저널Management Science · 7(3) · 254–264
• 토픽Experimental Behavioral Economics Studies · Safety Research
• DOI10.1287/mnsc.7.3.254
• 저자Richard M. Cyert, James G. March, William H. Starbuck