Linking Cyclicality and Product Quality

This paper examines the impact of architectural decisions on the level of defects in a product. We view products as collections of components linked together to work as an integrated whole. Previous work has established modularity (how decoupled a component is from other product components) as a critical determinant of defects, and we confirm its importance. Yet our study also provides empirical evidence for a relationship between product quality and cyclicality (the extent to which a component depends on itself via other product components). We find cyclicality to be a determinant of quality that is distinct from, and no less important than, modularity. Extending this main result, we show how the cyclicality–quality relationship is affected by the centrality of a component in a cycle and the distribution of a cycle across product modules. These findings, which are based on an analysis of open source software development projects, have implications for the study and design of complex systems.

• 저널Manufacturing & Service Operations Management · 15(3) · 473–491
• 토픽Product Development and Customization · Management of Technology and Innovation
• DOI10.1287/msom.2013.0432
• 저자Manuel E. Sosa, Jürgen Mihm, Tyson R. Browning