A Framework to Support Managerial Activities Using Office Information Systems

:Office systems have traditionally been effective in automating well-defined and structured office tasks that are performed by personnel who account for a minor share of the office payroll. To make an impact on office environments, office systems must be able to support effectively semi-structured or unstructured office tasks that are generally performed by managers and professionals.This paper provides a conceptual focus through a framework for analyzing the office functions of managers, and a technological focus and direction through a design and architecture of an Integrated Office Information System (IOIS) for implementing such a concept that supports the less structured activities of managers.

• 저널Journal of Management Information Systems · 6(3) · 45–63
• 토픽Business Process Modeling and Analysis · Management Information Systems
• DOI10.1080/07421222.1989.11517863
• 저자Olivia R. Liu Sheng, Luvai Motiwalla, Jay F. Nunamaker, Douglas R. Vogel