An Empirical Study of the Relationships among End-User Information Systems Acceptance, Training, and Effectiveness

:With the advent of powerful microcomputers and software, end-user computing has become an important competitive weapon for organizations. However, little is known about what factors should be considered in designing end-user training programs. This empirical study investigates the factors that are essential for successful end-user training. The study results indicate both the importance of end-user information system (IS) acceptance and the strong relationships among end-user IS acceptance, end-user IS satisfaction, and end-user job satisfaction.

• 저널Journal of Management Information Systems · 12(2) · 189–202
• 토픽Technology Adoption and User Behaviour · Information Systems and Management
• DOI10.1080/07421222.1995.11518086
• 저자Sang M. Lee, Yeong R. Kim, Jaejung Lee