Workflow Automation in Open-Source Software Development: Accelerating Innovation Through Mechanization and Orchestration

This study develops a conceptual framework distinguishing two mechanisms of workflow automation: mechanization and orchestration. Mechanization automates discrete, self-contained, repeatable tasks through standardized execution to enhance consistency, reliability, and efficiency, while orchestration automates the communication between tasks, workers, and stages, which facilitates information flow and coordination. We theorize that these mechanisms differentially affect incremental versus substantive innovation. Using a multimethod approach integrating machine learning and econometrics, we analyze the effects of workflow automation in open-source software development, demonstrating that mechanization accelerates maintenance-oriented exploitative innovation, whereas orchestration accelerates development-oriented explorative innovation. This mechanization-orchestration distinction extends beyond software contexts. For practitioners, aligning automation strategies with innovation goals is essential: deploy mechanization to enhance operational efficiency and support incremental improvements in stable environments; and implement orchestration to enable adaptive coordination in exploratory, high-velocity development requiring creativity and flexibility. For policymakers, understanding this distinction informs workforce development and technology adoption policies, as automation reshapes work by shifting human contribution from routine execution toward coordinated problem solving and strategic decision making.

• 저널Information Systems Research
• 토픽Open Source Software Innovations · Computer Science Applications
• DOI10.1287/isre.2024.1551
• 저자Ao Huang, Ni Huang, Yili Hong