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감정노동

2편 · 2025 1편, 2026 1편

Artificial Intelligence, Emotional Labor, and Service Operations
MSOM · 2026 · 인용 0 · Zheng Fang, Yuqian Chang, Xueming Luo 외
Autistic Traits, Theory of Mind, and Implications for IT Professionals’ Emotional Labor and Mental Wellbeing
MISQ · 2025 · 인용 1 · Ronnie Jia, Cynthia K. Riemenschneider, Heather H. Jia