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고객 만족도

2편 · 2021 1편, 2024 1편

A Topic-Based Segmentation Model for Identifying Segment-Level Drivers of Star Ratings from Unstructured Text Reviews
JMR · 2024 · 인용 7 · Sunghoon Kim, Sanghak Lee, Robert McCulloch
Early Bird Versus Late Owl: An Empirical Investigation of Individual Shopping Time Habit and its Effects
MISQ · 2021 · 인용 24 · Ziqiong Zhang, Zili Zhang, Pei-yu Chen