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- Mission Driven and Data Averse: How Empathy Fosters Resistance to Algorithms and Hard Data
- Helping Small Businesses Become More Data-Driven: A Field Experiment on eBay
- The framework of parametric and nonparametric operational data analytics
- Technical note: Sufficient operational statistics
- Field Experiment on the Profit Implications of Merchants’ Discretionary Power to Override Data-Driven Decision-Making Tools