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분쟁 해결

2편 · 2017 1편, 2020 1편

When Does Dispute Resolution Substitute for a Reputation System? Empirical Evidence from a Service Procurement Platform
POM · 2020 · 인용 25 · Gordon Burtch, Yili Hong, Senthil Kumar
Dispute Resolution or Escalation? The Strategic Gaming of Feedback Withdrawal Options in Online Markets
MS · 2017 · 인용 30 · Gary E. Bolton, Ben Greiner, Axel Ockenfels