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4편 · 2017 1편, 2020 1편, 2022 1편, 2024 1편

Frontiers in Operations: Waiting Experience in Open-Shop Service Networks: Improvements via Flow Analytics and Automation
MSOM · 2024 · 인용 2 · Manlu Chen, Opher Baron, Avishai Mandelbaum 외
Privacy Management in Service Systems
MSOM · 2022 · 인용 29 · Ming Hu, Ruslan Momot, Jianfu Wang
Design and Pricing of Discretionary Service Lines
MS · 2020 · 인용 22 · Laurens Debo, Chun‐Zhu Li
Managing Customer Arrivals in Service Systems with Multiple Identical Servers
MSOM · 2017 · 인용 67 · Christos Zacharias, Michael Pinedo