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서비스 대기열
6편 · 2017 1편, 2019 1편, 2021 1편, 2024 2편, 2025 1편
- On the Design of a Shared Waiting Room
- Queue Configurations and Operational Performance: An Interplay Between Customer Ownership and Queue Length Awareness
- Information Freshness in Service Queues With Strategic Customers
- A Model of Queue Scalping
- Signaling Quality via Long Lines and Uninformative Prices
- Humans Are Not Machines: The Behavioral Impact of Queueing Design on Service Time