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2편 · 2020 1편, 2021 1편

Spotlight Personnel: How Hiring and Turnover Drive Service Performance Versus Demand
JMR · 2021 · 인용 3 · Christine Eckert, Harald J. van Heerde, Hauke Wetzel 외
Servitization and the Effect of Training on Service Delivery System Performance
POM · 2020 · 인용 29 · Antonios Karatzas, Georgios Papadopoulos, Janet Godsell