12
논문
1,157
피인용 합
2014
첫 논문
2025
최근 논문
01저널·주제·방법
저널
ISR6MISQ4POM1JMR1
02소속·공저
201520202025
소속
University of Missouri2014–2016 · 3편
University of South Florida2020–2025 · 8편
불러오는 중…
03논문
12편
- The Illusion of Authenticity in Online Reviews: Truth Bias and the Role of Valence
- Learning by Phishing via Post-Simulation Feedback: From Embedded to Non-Embedded Training
- Deliberative or Automatic: Disentangling the Dual Processes Behind the Persuasive Power of Online Word-of-Mouth
- Bots with Feelings: Should AI Agents Express Positive Emotion in Customer Service?
- Swayed by the reviews: Disentangling the effects of average ratings and individual reviews in online word‐of‐mouth
- Decide Now or Later: Making Sense of Incoherence Across Online Reviews
- Focus Within or On Others: The Impact of Reviewers’ Attentional Focus on Review Helpfulness
- Anger in Consumer Reviews: Unhelpful but Persuasive?
- More than Words in Medical Question-and-Answer Sites: A Content-Context Congruence Perspective
- Research Note—When Do Consumers Value Positive vs. Negative Reviews? An Empirical Investigation of Confirmation Bias in Online Word of Mouth
- Keep Your Cool or Let it Out: Nonlinear Effects of Expressed Arousal on Perceptions of Consumer Reviews
- Anxious or Angry? Effects of Discrete Emotions on the Perceived Helpfulness of Online Reviews