6
논문
221
피인용 합
2013
첫 논문
2025
최근 논문
01저널·주제·방법
02소속·공저
201520202025
소속
University of North Carolina at Chapel Hill2013–2025 · 6편
불러오는 중…
03논문
6편
- Diamonds in the Rough: Leveraging Click Data to Spotlight Underrated Products
- Intertemporal Pricing with Resellers: An Empirical Study of Product Drops
- Personalized Priority Policies in Call Centers Using Past Customer Interaction Information
- Don’t Call Us, We’ll Call You: An Empirical Study of Caller Behavior Under a Callback Option
- A Structural Estimation Approach to Study Agent Attrition
- Structural Estimation of Callers' Delay Sensitivity in Call Centers