O. Zeynep Akşin

10편

• How Observed Queue Length and Service Times Drive Reneging Behavior in Queues
  pom · 2024 · 인용 4 · Advanced Queuing Theory Analysis
• Learning from Many: Partner Exposure and Team Familiarity in Fluid Teams
  ms · 2020 · 인용 75 · Outsourcing and Supply Chain Management
• Call Center Delay Announcement Using a Newsvendor‐Like Performance Criterion
  pom · 2014 · 인용 25 · Advanced Queuing Theory Analysis
• Flexibility Structure and Capacity Design with Human Resource Considerations
  pom · 2014 · 인용 15 · Advanced Queuing Theory Analysis
• Structural Estimation of Callers' Delay Sensitivity in Call Centers
  ms · 2013 · 인용 163 · Advanced Queuing Theory Analysis
• Peakedness‐Based Staffing for Call Center Outsourcing
  pom · 2013 · 인용 13 · Advanced Queuing Theory Analysis
• Call Centers with Delay Information: Models and Insights
  msom · 2011 · 인용 124 · Advanced Queuing Theory Analysis
• Revenue Management Through Dynamic Cross Selling in Call Centers
  pom · 2010 · 인용 16 · Advanced Queuing Theory Analysis
• Call Center Outsourcing Contract Analysis and Choice
  ms · 2008 · 인용 109 · Supply Chain and Inventory Management
• Modeling a Phone Center: Analysis of a Multichannel, Multiresource Processor Shared Loss System
  ms · 2001 · 인용 32 · Advanced Queuing Theory Analysis

• A5045210513O. Zeynep Akşin · 10편 · ORCID · 대표 기록
• A5074541458AkşinO. Zeynep · 0편 · ORCID 보유자의 이름 변형