Robert J. Batt

8편

• Quality Improvement Spillovers: Evidence from the Hospital Readmissions Reduction Program
  ms · 2024 · 인용 3 · Healthcare Policy and Management
• Does What Happens in the ED Stay in the ED? The Effects of Emergency Department Physician Workload on Post-ED Care Use
  msom · 2022 · 인용 31 · Emergency and Acute Care Studies
• The Impact of Facility Layout on Service Worker Behavior: An Empirical Study of Nurses in the Emergency Department
  msom · 2021 · 인용 28 · Evacuation and Crowd Dynamics
• Mean Service Metrics: Biased Quality Judgment and the Customer–Server Quality Gap
  msom · 2020 · 인용 7 · Customer Service Quality and Loyalty
• Finding a Needle in a Haystack: The Effects of Searching and Learning on Pick-Worker Performance
  ms · 2019 · 인용 78 · Advanced Manufacturing and Logistics Optimization
• The Effects of Discrete Work Shifts on a Nonterminating Service System
  pom · 2019 · 인용 52 · Advanced Queuing Theory Analysis
• Early Task Initiation and Other Load-Adaptive Mechanisms in the Emergency Department
  ms · 2016 · 인용 182 · Emergency and Acute Care Studies
• Waiting Patiently: An Empirical Study of Queue Abandonment in an Emergency Department
  ms · 2015 · 인용 192 · Advanced Queuing Theory Analysis