Xiaojing Yang

3편

• The Pet Exposure Effect: Exploring the Differential Impact of Dogs Versus Cats on Consumer Mindsets
  jm · 2022 · 인용 34 · Human-Animal Interaction Studies
• When and Why Saying “Thank You” Is Better Than Saying “Sorry” in Redressing Service Failures: The Role of Self-Esteem
  jm · 2019 · 인용 126 · Emotions and Moral Behavior
• It's Not Whether you Win or Lose, It's how you Play the Game? the Role of Process and Outcome in Experience Consumption
  jmr · 2012 · 인용 50 · Consumer Behavior in Brand Consumption and Identification