01이 칸의 논문
- Review First or Rate First: How the Review Process and Device Choice Shape Online Reviewing Behavior
- The Costs of Ambiguous Information Disclosure: On the Unintended Consequences of Providing Restaurant Hygiene Scores on Platforms in the United States
- The Pleasant Visual Path to Review Helpfulness: Picture-Evoked Emotional Valence and Picture-Text Alignment
- The Rise and Fall of Stars: The Swaying Effects of Displaying Online Rating Trends*
- Taking the Chat out of Chatbot? Collecting User Reviews with Chatbots and Web Forms
- Deliberative or Automatic: Disentangling the Dual Processes Behind the Persuasive Power of Online Word-of-Mouth
- Addressing Online Users’ Suspicion of Sponsored Search Results: Effects of Informational Cues
- When Images Backfire: The Effect of Customer-Generated Images on Product Rating Dynamics
- Ambivalence Is Better than Indifference: A Behavioral and Neurophysiological Assessment of Ambivalence in Online Environments
- Differential Effects of Multidimensional Review Evaluations on Product Sales for Mainstream vs. Niche Products
- Decide Now or Later: Making Sense of Incoherence Across Online Reviews
- Effects of Personalized Recommendations Versus Aggregate Ratings on Post-Consumption Preference Responses
- Can Positive Online Social Cues Always Reduce User Avoidance of Sponsored Search Results?
- Focus Within or On Others: The Impact of Reviewers’ Attentional Focus on Review Helpfulness
- Superlatives and Scope of Improvement in Online Recommendations: Breath of Life or a Kiss of Death?
- Anger in Consumer Reviews: Unhelpful but Persuasive?
- A Tangled Web: Should Online Review Portals Display Fraudulent Reviews?
- Impact of Gamification on Perceptions of Word-of-Mouth Contributors and Actions of Word-of-Mouth Consumers
- Leveraging User-Generated Content for Product Promotion: The Effects of Firm-Highlighted Reviews
- Social Influence on Future Review Sentiments: An Appraisal-Theoretic View
- The Dark Side of Reviews: The Swaying Effects of Online Product Reviews on Attribute Preference Construction
- Prominence and Interpretation of Online Conflict of Interest Disclosures
02같은 주제, 다른 방법
- The Divorce of Word and Deed—A Data-Mining Approach to Identify and Evaluate Customer Requirements
- Enhancing the Benefits of Similarity for Marginalized Identities: How Technology Features Influence Online Reviews When One Evaluates a Similar Other
- Inflation in Reputation Systems? Newcomers, Veterans, and Socialization Within a Platform Community
- Why Is the Grass Always Greener on the Other Side? Tourist Bias in Online Restaurant Ratings
- Review Manipulation and Filtering on Digital Platforms
- Follow Your Heart or Listen to Users? The Case of Mobile App Design
- Learning When Reading: Evidence from an Online Mobile Reading Platform
- To Claim or Not To Claim? Hidden Costs of Business Page Claiming
- Can Regulation Restore Authenticity? Evidence from Policies Against Online Review Suppression
- Win by Hook or Crook? Self-Injecting Favorable Online Reviews to Fight Adjacent Rivals