Strategies for Business Process Reengineering: Evidence from Field Studies

:This paper reports on early results from case study research into the relationship between business process reengineering (BPR) and strategic planning. First a framework for analysis is proposed based on the concept of alignment. This “process alignment model” comprises four lenses of enquiry: process, strategy, information systems, and change management and control. Four case studies are then described, selected from a wider sample to demonstrate variation across the four domains. A taxonomy of strategies for BPR is derived from the case studies. This taxonomy suggests a richer variety of BPR practice than has been documented to date and provides an opportunity and platform for further research.

• 저널Journal of Management Information Systems · 12(1) · 31–56
• 토픽Business Process Modeling and Analysis · Management Information Systems
• DOI10.1080/07421222.1995.11518069
• 저자Michael J. Earl, Jeffrey L. Sampler, James E. Short