Communications Environment and its Relationship to Organizational Structure

This paper is concerned with the relationships between modes of communication, the communication environment and organizational structure. This is a very neglected area of organizational analysis, which is surprising considering the possible implications of such relationships. A framework is presented within which the above relationships can be identified and studied. Field research methodology is essential to the effort and is discussed in some detail, along with the associated problems of measure and measurement of organizational communications behaviour and organizational structure. An empirical study is described, and some initial propositions tested. Distance appears to be a dominant factor in the mode of communication chosen, and it strongly influences the association of formal structural relations with modes of communication. Such conclusions are tentative, however, as we are describing an on-going research effort.

• 저널Management Science · 20(4-part-ii) · 586–603
• 토픽Team Dynamics and Performance · Social Psychology
• DOI10.1287/mnsc.20.4.586
• 저자David W. Conrath