The Future of Retail Operations

Retailing consists of all the activities associated with the selling of goods to the final consumer. In this article, we review the research on retail operations published in Manufacturing & Service Operations Research (M&SOM) since 1999. We then discuss the current retail landscape and the new research directions it offers, in which M&SOM can play a prominent role.

• 저널Manufacturing & Service Operations Management · 22(1) · 47–58
• 토픽Supply Chain and Inventory Management · Management Information Systems
• DOI10.1287/msom.2019.0824
• 저자Felipe Caro, A. Gürhan Kök, Victor Martínez‐de‐Albéniz