msom·2020년 3월 24일·주제 밖
Impact of Task-Level Worker Specialization, Workload, and Product Personalization on Consumer Returns
Hailong Cui, Sampath Rajagopalan, Amy R. Ward
Manufacturing & Service Operations Management
19
피인용
1.5
FWCI
1
IS/마케팅/OM 탑저널 피인용
40
IS/마케팅/OM 탑저널 참고문헌
- 주제제품반품 공급망 · 공급망관리
01Abstract
Problem definition: Are consumer product returns largely a function of retailers’ return policies, or can manufacturers influence them through production characteristics and product attributes? How...
02연구 흐름
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03비슷한 논문
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04이후 연구
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05선행 연구
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06서지 정보
- 저널Manufacturing & Service Operations Management
- 토픽Consumer Retail Behavior Studies · Marketing
- DOI10.1287/msom.2019.0836
- 저자Hailong Cui, Sampath Rajagopalan, Amy R. Ward