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고객획득·유지

3편 · 2017 1편, 2021 1편, 2025 1편

Whispers in Your Mind: The Role of Voice Features in Customer Acquisition and Retention
JM · 2025 · 인용 5 · Yi Ding, Yu Ding, Qi Zhang 외
Customer Acquisition and Retention: A Fluid Approach for Staffing
POM · 2021 · 인용 15 · Eugene Furman, Adam Diamant, Mehmet Murat Kristal
Customer Acquisition, Retention, and Service Access Quality: Optimal Advertising, Capacity Level, and Capacity Allocation
MSOM · 2017 · 인용 41 · Philipp Afèche, Mojtaba Araghi, Opher Baron