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플랫폼 이탈

2편 · 2021 1편, 2023 1편

Off-Platform Threats in On-Demand Services
MSOM · 2023 · 인용 17 · Eryn Juan He, Sergei Savin, Joel Goh 외
Platform Exploitation: When Service Agents Defect with Customers from Online Service Platforms
JM · 2021 · 인용 34 · Qiang Zhou, B.J. Allen, Richard T. Gretz 외