Martin Klarmann

4편

• What Drives Key Informant Accuracy?
  jmr · 2012 · 인용 229 · Innovation and Knowledge Management
• Customer Uncertainty following Downsizing: The Effects of Extent of Downsizing and Open Communication
  jm · 2012 · 인용 50 · Organizational Downsizing and Restructuring
• When Should the Customer Really Be King? On the Optimum Level of Salesperson Customer Orientation in Sales Encounters
  jm · 2011 · 인용 355 · Customer Service Quality and Loyalty
• When Should the Customer Really be King? On the Optimum Level of Salesperson Customer Orientation in Sales Encounters
  jm · 2011 · 인용 287 · Customer Service Quality and Loyalty