Huaxia Rui

25편

• Artificial Intelligence and Jobs: Has the Inflection Point Arrived? Evidence from an Online Labor Platform
  jmis · 2026 · 인용 0 · Digital Economy and Work Transformation
• Does Agent Gender Matter? Evidence from Southwest Airlines’ Customer Service on Twitter
  misq · 2026 · 인용 0 · AI in Service Interactions
• Can Crowdchecking Curb Misinformation? Evidence from Community Notes
  isr · 2025 · 인용 4 · Misinformation and Its Impacts
• To Claim or Not To Claim? Hidden Costs of Business Page Claiming
  isr · 2025 · 인용 0 · Digital Marketing and Social Media
• Conversation Analytics: Can Machines Read Between the Lines in Real-Time Strategic Conversations?
  isr · 2024 · 인용 6 · Sentiment Analysis and Opinion Mining
• Open Voice or Private Message? The Hidden Tug-of-War on Social Media Customer Service
  pom · 2024 · 인용 5 · Privacy, Security, and Data Protection
• The Power of Identity Cues in Text-Based Customer Service: Evidence from Twitter
  misq · 2023 · 인용 23 · AI in Service Interactions
• Text Performance on the Vine Stage? The Effect of Incentive on Product Review Text Quality
  isr · 2022 · 인용 36 · Digital Marketing and Social Media
• Probabilistic selling in vertically differentiated markets: The role of substitution
  pom · 2022 · 인용 15 · Merger and Competition Analysis
• Racial Bias in Customer Service: Evidence from Twitter
  isr · 2021 · 인용 40 · Names, Identity, and Discrimination Research
• Tweet to the Top? Social Media Personal Branding and Career Outcomes
  misq · 2021 · 인용 32 · Digital Marketing and Social Media
• Does Social Media Accelerate Product Recalls? Evidence from the Pharmaceutical Industry
  isr · 2021 · 인용 32 · Misinformation and Its Impacts
• Does Active Service Intervention Drive More Complaints on Social Media? The Roles of Service Quality and Awareness
  jmis · 2021 · 인용 29 · Digital Marketing and Social Media
• Does Telemedicine Reduce Emergency Room Congestion? Evidence from New York State
  isr · 2020 · 인용 97 · Healthcare Policy and Management
• Optimal Auction Design for Wi-Fi Procurement
  isr · 2019 · 인용 30 · Auction Theory and Applications
• When Social Media Delivers Customer Service: Differential Customer Treatment in the Airline Industry
  misq · 2018 · 인용 113 · Aviation Industry Analysis and Trends
• Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida
  ms · 2017 · 인용 121 · Patient Satisfaction in Healthcare
• Does Technology Substitute for Nurses? Staffing Decisions in Nursing Homes
  ms · 2017 · 인용 80 · Geriatric Care and Nursing Homes
• Whose and What Social Media Complaints Have Happier Resolutions? Evidence from Twitter
  jmis · 2017 · 인용 70 · Customer Service Quality and Loyalty
• Social Media Strategies in Product-Harm Crises
  isr · 2017 · 인용 67 · Customer Service Quality and Loyalty
• Allocation and Pricing of Substitutable Goods: Theory and Algorithm
  pom · 2017 · 인용 3 · Consumer Market Behavior and Pricing
• Content Sharing in a Social Broadcasting Environment: Evidence from Twitter
  misq · 2014 · 인용 283 · Digital Marketing and Social Media
• Sourcing with Deferred Payment and Inspection under Supplier Product Adulteration Risk
  pom · 2014 · 인용 142 · Supply Chain and Inventory Management
• Effects of Social Networks on Prediction Markets: Examination in a Controlled Experiment
  jmis · 2014 · 인용 35 · Sports Analytics and Performance
• The Impact of Social Network Structures on Prediction Market Accuracy in the Presence of Insider Information
  jmis · 2014 · 인용 29 · Sports Analytics and Performance