BQ

Author

Benjamin Quaiser

FOM University of Applied Sciences for Economics and Management 2014

정보 수정·삭제 요청

1

논문

157

피인용 합

2014

첫 논문

2014

최근 논문

01저널·주제·방법

저널

JM1

주제

고객가치와 고객관리 1

02소속·공저

소속

FOM University of Applied Sciences for Economics and Management2014 · 1편

불러오는 중…

03논문

1편

Footprints in the Sands of Time: A Comparative Analysis of the Effectiveness of Customer Satisfaction and Customer–Company Identification over Time
jm · 2014 · 인용 157 · Customer Service Quality and Loyalty