Ming‐Hui Huang

5편

• The Caring Machine: Feeling AI for Customer Care
  jm · 2023 · 인용 222 · AI in Service Interactions
• Real-Time Brand Reputation Tracking Using Social Media
  jm · 2021 · 인용 161 · Digital Marketing and Social Media
• The Service Revolution and the Transformation of Marketing Science
  mksci · 2014 · 인용 536 · Customer Service Quality and Loyalty
• Optimizing Service Productivity
  jm · 2011 · 인용 188 · Customer Service Quality and Loyalty
• Price Mechanism for Knowledge Transfer: An Integrative Theory
  jmis · 2007 · 인용 10 · Auction Theory and Applications