Author

Philipp Schmitt

Goethe University Frankfurt 2017

논문

392

피인용 합

2010

첫 논문

2017

최근 논문

01저널·주제·방법

저널

JMR1JM1

주제

02소속·공저

20102015

소속

Goethe University Frankfurt2017 · 1편

불러오는 중…

03논문

2편

How Customer Referral Programs Turn Social Capital into Economic Capital
jmr · 2017 · 인용 106 · Customer Service Quality and Loyalty
Referral Programs and Customer Value
jm · 2010 · 인용 286 · Customer Service Quality and Loyalty