01이 칸의 논문
- The Divorce of Word and Deed—A Data-Mining Approach to Identify and Evaluate Customer Requirements
- Enhancing the Benefits of Similarity for Marginalized Identities: How Technology Features Influence Online Reviews When One Evaluates a Similar Other
- Inflation in Reputation Systems? Newcomers, Veterans, and Socialization Within a Platform Community
- Why Is the Grass Always Greener on the Other Side? Tourist Bias in Online Restaurant Ratings
- Review Manipulation and Filtering on Digital Platforms
- Follow Your Heart or Listen to Users? The Case of Mobile App Design
- The Costs of Ambiguous Information Disclosure: On the Unintended Consequences of Providing Restaurant Hygiene Scores on Platforms in the United States
- Win by Hook or Crook? Self-Injecting Favorable Online Reviews to Fight Adjacent Rivals
- The Impact of Process- vs. Outcome-Oriented Reviews on the Sales of Healthcare Services
- When Images Backfire: The Effect of Customer-Generated Images on Product Rating Dynamics
- Managerial Response to Online Positive Reviews: Helpful or Harmful?
- Impacts of Social Interactions and Peer Evaluations on Online Review Platforms
- Uncertainty Reduction vs. Reciprocity: Understanding the Effect of a Platform-Initiated Reviewer Incentive Program on Regular Ratings
- Reviewing from a Distance: Uncovering Asymmetric Moderations of Spatial and Temporal Distance between Sentiment Negativity and Rating
- Differential Effects of Multidimensional Review Evaluations on Product Sales for Mainstream vs. Niche Products
- Does Help Help? An Empirical Analysis of Social Desirability Bias in Ratings
- Effects of Managerial Response to Negative Reviews on Future Review Valence and Complaints
- Online Reviews and Information Overload: The Role of Selective, Parsimonious, and Concordant Top Reviews
- Product Reviews: A Benefit, a Burden, or a Trifle? How Seller Reputation Affects the Role of Product Reviews
- Focus Within or On Others: The Impact of Reviewers’ Attentional Focus on Review Helpfulness
- On the Spillover Effects of Online Product Reviews on Purchases: Evidence from Clickstream Data
- Reviewing Before Reading? An Empirical Investigation of Book-Consumption Patterns and Their Effects on Reviews and Sales
- A Tangled Web: Should Online Review Portals Display Fraudulent Reviews?
- Do Online Friends Bring Out the Best in Us? The Effect of Friend Contributions on Online Review Provision
- Online Product Reviews-Triggered Dynamic Pricing: Theory and Evidence
- An Empirical Study of Free Product Sampling and Rating Bias
- When Seeing Helps Believing: The Interactive Effects of Previews and Reviews on E-Book Purchases
- Information Processing on Online Review Platforms
- Crowd-Driven Competitive Intelligence: Understanding the Relationship Between Local Market Competition and Online Rating Distributions
- Extrinsic versus Intrinsic Rewards for Contributing Reviews in an Online Platform
02같은 주제, 다른 방법
- Review First or Rate First: How the Review Process and Device Choice Shape Online Reviewing Behavior
- Learning When Reading: Evidence from an Online Mobile Reading Platform
- To Claim or Not To Claim? Hidden Costs of Business Page Claiming
- Can Regulation Restore Authenticity? Evidence from Policies Against Online Review Suppression
- The Pleasant Visual Path to Review Helpfulness: Picture-Evoked Emotional Valence and Picture-Text Alignment
- The Rise and Fall of Stars: The Swaying Effects of Displaying Online Rating Trends*
- Taking the Chat out of Chatbot? Collecting User Reviews with Chatbots and Web Forms
- Deliberative or Automatic: Disentangling the Dual Processes Behind the Persuasive Power of Online Word-of-Mouth
- Addressing Online Users’ Suspicion of Sponsored Search Results: Effects of Informational Cues
- Ambivalence Is Better than Indifference: A Behavioral and Neurophysiological Assessment of Ambivalence in Online Environments