01이 칸의 논문
- To Claim or Not To Claim? Hidden Costs of Business Page Claiming
- Can Regulation Restore Authenticity? Evidence from Policies Against Online Review Suppression
- Review Moderation Transparency and Online Reviews: Evidence from a Natural Experiment
- When Paying for Reviews Pays Off: The Case of Performance-Contingent Monetary Rewards
- The Consequences of Rating Inflation on Platforms: Evidence from a Quasi-Experiment
- Measuring and Managing the Externality of Managerial Responses to Online Customer Reviews
- Extrinsic versus Intrinsic Rewards for Contributing Reviews in an Online Platform
- The Impact of Online Product Reviews on Product Returns
02같은 주제, 다른 방법
- The Divorce of Word and Deed—A Data-Mining Approach to Identify and Evaluate Customer Requirements
- Enhancing the Benefits of Similarity for Marginalized Identities: How Technology Features Influence Online Reviews When One Evaluates a Similar Other
- Inflation in Reputation Systems? Newcomers, Veterans, and Socialization Within a Platform Community
- Review First or Rate First: How the Review Process and Device Choice Shape Online Reviewing Behavior
- Why Is the Grass Always Greener on the Other Side? Tourist Bias in Online Restaurant Ratings
- Review Manipulation and Filtering on Digital Platforms
- Follow Your Heart or Listen to Users? The Case of Mobile App Design
- The Costs of Ambiguous Information Disclosure: On the Unintended Consequences of Providing Restaurant Hygiene Scores on Platforms in the United States
- Learning When Reading: Evidence from an Online Mobile Reading Platform
- The Pleasant Visual Path to Review Helpfulness: Picture-Evoked Emotional Valence and Picture-Text Alignment