01이 칸의 논문
- More Satisfied or More Aroused? Understanding the Effects of Arousal in Online Reviews on Product Demand From New Versus Returning Customers in the Service Sector
- Follow My Lead? Impacts of Multidimensional Expert Reviews on Subsequent Consumer Ratings
- Gender and Serious Drug Recalls: A Textual Sentiment Analysis of Drug Reviews on WebMD
- The Direct Effect of Managerial Responses: When Politeness Backfires
- Status Downgrade: The Impact of Losing Status on a User-Generated Content Platform
- Provision of helpful review videos: Effects of video characteristics on perceived helpfulness
- Do Noisy Customer Reviews Discourage Platform Sellers? Empirical Analysis of an Online Solar Marketplace
- Impact of review narrativity on sales in a competitive environment
- Reading Between the Stars: Understanding the Effects of Online Customer Reviews on Product Demand
02같은 주제, 다른 방법
- Raise the Expectation Bar and Lower the Tolerance? Effects of Being Listed in a Restaurant Guide on Customers’ Online Rating Behavior
- Quality Verification in the Presence of Review Bias
- Please Arrive On Time: The Impact of Early and Delayed Delivery on Product Ratings
- EXPRESS: Are Buyers Strategic in Online B2B Reviews?
- Frontiers in Operations: A Moment for Reflection: Debiasing Service Evaluations
- When Are More Information Details Less Useful? A Comparison of Product Contextualization in Customer Images and Review Texts
- Conformity or Differentiation? How Consumers Respond to the (In)consistency Between Product Ratings and Review Sentiments in the United States and China
- Dynamic Pricing and Product Quality with Review-Driven Learning
- Negative Peer Feedback and User Content Generation: Evidence From a Restaurant Review Platform
- Does Greater Visibility Benefit Minority Businesses? Evidence from an Online Review Platform