The Impact of Increase in Minimum Wages on Consumer Perceptions of Service: A Transformer Model of Online Restaurant Reviews

We study the impact of an increase in minimum wages on consumer perceptions of service quality in the restaurant industry.

• 저널Marketing Science · 40(5) · 985–1004
• 토픽Digital Marketing and Social Media · Sociology and Political Science
• DOI10.1287/mksc.2021.1294
• 저자Dinesh Puranam, Vrinda Kadiyali, Vishal Narayan