IS Atlas
최신
동향
저자
도구
YJ
Author
Yeon Sung Jung
Dankook University
2019
정보 수정·삭제 요청
2
논문
233
피인용 합
2015
첫 논문
2019
최근 논문
01
저널·주제·방법
저널
JMR
1
JM
1
주제
고객가치와 고객관리
1
조직 성과평가와 인센티브
1
02
소속·공저
2015
소속
Dankook University
2015–2019 · 2편
불러오는 중…
03
논문
2편
When Does Customer Participation Matter? An Empirical Investigation of the Role of Customer Empowerment in the Customer Participation–Performance Link
jmr
· 2019 · 인용 126 · Customer Service Quality and Loyalty
When Does (Mis)Fit in Customer Orientation Matter for Frontline Employees’ Job Satisfaction and Performance?
jm
· 2015 · 인용 107 · Customer Service Quality and Loyalty