Strategic Manipulation of University Rankings, the Prestige Effect, and Student University Choice
James A. Dearden, Rajdeep Grewal, Gary L. Lilien
Journal of Marketing Research
- 주제온라인 평점과 순위 · 소셜미디어
- 방법
- 현상
A multiperiod, theoretical model characterizes the relationship between a publication that ranks universities and prospective students who might use this ranking to decide which university to attend. The published ranking offers information about the universities’ objective quality but also affects their prestige, which may increase student utility. This prestige effect gives the commercial publication incentive to act contrary to the best interest of the students. If a ranking created with the commonly used attribute-and-aggregate methodology creates prestige, then to maximize profit the publication needs to (1) choose attribute score weights that do not match student preferences and (2) alter those attribute score weights over time, even in the absence of changes to student preferences and/or education technology. Without a prestige effect, the publication should choose attribute score weights that match student preferences. This model also defines a student-optimal ranking methodology that maximizes the sum of the students’ utilities. The results offer insights for prospective students who use existing rankings to choose a university, as well as which ranking designs would better align with students’ preferences.
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- 저널Journal of Marketing Research · 56(4) · 691–707
- 토픽Experimental Behavioral Economics Studies · Safety Research
- DOI10.1177/0022243719831258
- 저자James A. Dearden, Rajdeep Grewal, Gary L. Lilien