01이 칸의 논문
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02같은 주제, 다른 방법
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- EXPRESS: Haunted by a Bad Review: The Afterlife of Reading (Negative) Reviews in Consumer Experience
- Quality in Context: Experience-Relevant Consumption Context Influences Product Ratings
- Online Venting: The Impact of Temporal Proximity Cues and Emotionality on Perceptions of Negative Online Review Value
- The Weekend Effect in Online Reviews
- Displaying the Amount of Consumption Time in Online Reviews Can Affect Helpful Votes
- The Influential Solo Consumer: When Engaging in Activities Alone (vs. Accompanied) Increases the Impact of Recommendations
- The Power of Proximity: Exploring Narrative Language in Consumer Reviews
- Overestimating Stars, Underestimating Numbers: The Hidden Impact of Rating Formats