01이 칸의 논문
- EXPRESS: When AI Assists at the Frontline: External and Internal Marketing Effects in the Context of Banking Mortgages
- EXPRESS: Human or AI? Identity Salience Enhances Historically Marginalized (But Not Privileged) Consumers’ Choice of Algorithmic Service Providers
- EXPRESS: Automated Versus Human-Operated: Impact of AI-Driven Autonomous Stores on Prosocial Behavior
- EXPRESS: Behavioral Research Through Interpretable, Dimensionality-reduced Generative AI Embeddings (BRIDGE): A Method to Incorporate Real-World Stimuli in Consumer Experiments
- EXPRESS: The Humanizing Power of Accents in Voicebots: When Accent-Based Humanization Increases User Engagement
- Increasing Accountability and Compliance with Robot Advice
- Bots Bargaining with Humans: Building AI Super-Bargainers with Algorithmic Anthropomorphization
- Meaning of Manual Labor Impedes Consumer Adoption of Autonomous Products
- Algorithmic Transference: People Overgeneralize Failures of AI in the Government
- Blame the Bot: Anthropomorphism and Anger in Customer–Chatbot Interactions
- Bad News? Send an AI. Good News? Send a Human
- Thumbs Up or Down: Consumer Reactions to Decisions by Algorithms Versus Humans
- Artificial Intelligence in Utilitarian vs. Hedonic Contexts: The “Word-of-Machine” Effect
- Portraying Humans as Machines to Promote Health: Unintended Risks, Mechanisms, and Solutions
- Task-Dependent Algorithm Aversion
- Service Robots Rising: How Humanoid Robots Influence Service Experiences and Elicit Compensatory Consumer Responses
- Man Versus Machine: Resisting Automation in Identity-Based Consumer Behavior
- MAN VERSUS MACHINE: RESISTING AUTOMATION IN IDENTITY-BASED CONSUMER BEHAVIOR
02같은 주제, 다른 방법
- EXPRESS: Agentic AI and the New Architecture of Marketing Relationships
- Lower Artificial Intelligence Literacy Predicts Greater AI Receptivity
- Artificial Intelligence on Call: The Physician's Decision of Whether to Use AI in Clinical Practice
- New Tools, New Rules: A Practical Guide to Effective and Responsible Generative AI Use for Surveys and Experiments in Research
- From Tools to Agents: Meta-Analytic Insights into Human Acceptance of AI
- Picture Perfect: Engaging Customers with Visual Generative AI
- Automated Versus Human Agents: A Meta-Analysis of Customer Responses to Robots, Chatbots, and Algorithms and Their Contingencies
- Practice Paper—AI-Driven Behavioral Nudges for Organizations: An Integrative System for Sustainable Resource Management
- AI–Human Hybrids for Marketing Research: Leveraging Large Language Models (LLMs) as Collaborators
- The Caring Machine: Feeling AI for Customer Care